Livescribe Support Resources

Located in Oakland, Calif., Livescribe has developed a new low-cost mobile computing platform that enhances productivity, learning, communication and self-expression for anyone that uses pen and paper. The Echo and Pulse smartpens revolutionize the act of writing by recording and linking audio to handwriting, so users never miss a word.

Livescribe Education focuses primarily on use of the Livescribe smartpen in K-12 and higher education environments.

Company Website

• www.livescribe.com (consumer)
• www.livescribek12.com (education)

Software Downloads

• Download Livescribe Desktop (Mac/PC)
• Download MyScript for Livescribe (Mac/PC)

Obtaining Technical Support

• Livescribe Knowledge Base

  To find product and troubleshooting topics by category, search the Livescribe Knowledge Base. Make this your first stop in obtaining help, as Livescribe support works hard to maintain this database with the latest and greatest answers to support questions.

• Livescribe Support Forum

  Find answers directly from the Livescribe Support Forum in the Livescribe Community Forum.

• Online Help

  Access the online user manual for comprehensive written tutorials and guides for using your Livescribe smartpen.

• Livescribe Customer Service

  If you still can't find an answer to your issue, contact Livescribe Customer Service at:

  US K–12 Education Customer Service: (510) 553–4948

  US Customer Service (not education-related): (877) 727–4239 or (510) 567–4150

Warranty Information

• See warranty information available in the Livescribe Knowledge Base here.

 

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