Livescribe Support ResourcesLocated in Oakland, Calif., Livescribe has developed a new low-cost mobile computing platform that enhances productivity, learning, communication and self-expression for anyone that uses pen and paper. The Echo and Pulse smartpens revolutionize the act of writing by recording and linking audio to handwriting, so users never miss a word.
Livescribe Education focuses primarily on use of the Livescribe smartpen in K-12 and higher education environments.
Obtaining Technical Support
Livescribe Knowledge BaseTo find product and troubleshooting topics by category, search the Livescribe Knowledge Base. Make this your first stop in obtaining help, as Livescribe support works hard to maintain this database with the latest and greatest answers to support questions.
Livescribe Support ForumFind answers directly from the Livescribe Support Forum in the Livescribe Community Forum.
Online HelpAccess the online user manual for comprehensive written tutorials and guides for using your Livescribe smartpen.
Livescribe Customer ServiceIf you still can't find an answer to your issue, contact Livescribe Customer Service at:
US K–12 Education Customer Service: (510) 553–4948
US Customer Service (not education-related): (877) 727–4239 or (510) 567–4150
- See warranty information available in the Livescribe Knowledge Base here.