Lumens Support Resources

Lumens Integration, Inc., a Pegatron Group company, provides educators high definition multimedia document cameras with the most comprehensive 5-year warranty in the industry.

Founded in 1998, Lumens™ was created by a team with a deep technological heritage of image processing, video electronics, and optical technology. With the support of Pegatron Group, Lumens is continuously improving product designs to offer the world's most advanced features.

Company Website

• www.myladibug.com

Software & Resource Downloads

• On the Lumens Downloads page, choose your document camera model to download software, drivers, firmware, quick start guides, and user manuals.

Obtaining Technical Support

• Lumens Support Request Form

  If you have a support issue that you cannot find the answer to, fill out the Lumens Support Request Form. Your request will be processed within 24-72 hours.

Contact Phone Numbers

• Toll-Free: 866.600.1988
• Support: 510.252.0200

Warranty Information

• Lumens' 5-year bumper-to bumper warranty covers all parts and labor for five years. See Lumens' warranty information here.

  Be aware that the warranty is applicable only if the Lumens product was purchased new, originating from Lumens Integration, Inc. (USA).

 

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