Product Support

Product support avenues and numbers for both eInstruction and Livescibe companies can be found below.




eInstruction Support and Downloads

eInstruction logo


eInstruction technical support is provided through a variety of avenues. Pick the one that best services you and your needs.


  • eInstruction Support Knowledge Base
    To search for solutions to common issues and step by step guides to eInstruction products, visit the eInstruction Knowledge Base.

  • eInstruction Support Forums
    To ask specific support questions or glean information from online disccusions, visit the eInstruction Support Forums.
  • Technical Support Online Contact Form
    If you have a question that is not a pressing matter, feel free to contact eInstruction Technical Support through their online submission form.
  • Technical Support Via Telephone
    Do you need an answer to your question that can't be answered with other training materials? Contact eInstruction Tech Support M-F, 5AM-6PM (MST).
      For CPS and ExamView issues, please call 888-333-4988
      For Interwrite and other products, please call 800-856-0732
      For international support issues, please call 480-443-2214
  • eInstruction Download Area
    Visit the eInstruction Download Area for the latest eInstruction downloads for CPS, Workspace, vClicker, ExamView, Response, PRS, MindPoint Quiz Show Lite, and image and content libraries.



  • Livescribe Support and Downloads

    Livescribe logo

    Livescribe technical support is provided through a variety of avenues. Pick the one that best services you and your needs.



  • Livescribe Knowledge Base
    To find product and troubleshooting topics by catagory, search the Livescribe Knowledge Base.
  • Livescribe Community Forums
    Find answers directly from the Livescribe Community users at the Livescribe Community Forum.
  • Technical Support Online Contact Form
    If you still have a question after searching the Livescribe knowledge base and community forums, submit an online inquiry.
  • Call the Livescribe Help Line
    Do you need an answer to your question that can't be answered with other training materials? Contact the Livescribe Help Line M-F, 7am-7pm.

      For the US, please call 1–877–727–4239 or 510–567–4150
      For US K–12 Education, please call 1–800–297–3071
      For the UK, please call 44–870–4791828
      For Australia, please call 61–2–8014–9242
  • Livescribe Download Area
    Visit the Livescribe Download Area, conveniently located on the right side of the support information screen for the latest download of Livescribe Desktop.





  • Interwrite Mobi CPS Pulse