Product Support

Product support avenues and numbers for both eInstruction and Livescibe companies can be found below.

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eInstruction Support and Downloads

eInstruction technical support is provided through a variety of avenues. Pick the one that best services you and your needs.

eInstruction Support Knowledge Base
To search for solutions to common issues and step by step guides to eInstruction products, visit the eInstruction Knowledge Base.

eInstruction Support Forums
To ask specific support questions or glean information from online disccusions, visit the eInstruction Support Forums.

Technical Support Online Contact Form
If you have a question that is not a pressing matter, feel free to contact eInstruction Technical Support through their online submission form.

Technical Support Via Telephone
Do you need an answer to your question that can't be answered with other training materials? Contact eInstruction Tech Support M-F, 5AM-6PM (MST).

For CPS and ExamView issues, please call 888-333-4988
For Interwrite and other products, please call 800-856-0732
For international support issues, please call 480-443-2214

eInstruction Download Area
Visit the eInstruction Download Area for the latest eInstruction downloads for CPS, Workspace, vClicker, ExamView, Response, PRS, MindPoint Quiz Show Lite, and image and content libraries.

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Livescribe Support and Downloads

Livescribe technical support is provided through a variety of avenues. Pick the one that best services you and your needs.

Livescribe Knowledge Base
To find product and troubleshooting topics by catagory, search the Livescribe Knowledge Base.

Livescribe Community Forums
Find answers directly from the Livescribe Community users at the Livescribe Community Forum.

Technical Support Online Contact Form
If you still have a question after searching the Livescribe knowledge base and community forums, submit an online inquiry.

Call the Livescribe Help Line
Do you need an answer to your question that can't be answered with other training materials? Contact the Livescribe Help Line M-F, 7am-7pm.

For the US, please call 1–877–727–4239 or 510–567–4150
For US K–12 Education, please call 1–800–297–3071
For the UK, please call 44–870–4791828
For Australia, please call 61–2–8014–9242

Livescribe Download Area
Visit the Livescribe Download Area, conveniently located on the right side of the support information screen for the latest download of Livescribe Desktop.